1. Terms and conditions of sale, delivery, and payment
- Vendor and contracting partner
- Your contracting partner for all orders made through our website is Autokrat.lt
- Sveikatos g. 28, Druskininkai
- Web: https://autokrat.lt/
- UAB “Autokrat”
- VAT ID no.: LT100018655410
- Commercial register: 307195890
2. Scope of validity and subject of the contract
2.1 The following General Terms and Conditions (“GTC”) apply for account registration and all purchases of goods by the end customer (“you”) in the Autokrat.lt.
2.2 These GTC exclusively govern the contractual relationship between you and us. Your GTC shall not form an integral part of the contract, even if we do not explicitly object to its inclusion.
2.3 These General Terms and Conditions can be accessed and printed out or downloaded at https://autokrat.lt/general-terms-and-conditions-for-all-orders/ at any time.
3. Registration
3.1 Registration is required in order to make purchases in the online shop. This can be done during the ordering process, but also independently of an order. After the registration has been completed, we will set up an account for you, which you can use to manage your customer data, such as the address for delivery.
3.2 Only individuals of legal age with the capacity to enter into contracts (but not, for example, families or couples), legal entities, and business partnerships may register. This requirement also applies to the placing of orders. If a company is registered as a customer, the individual performing the registration guarantees that they are authorised to represent the company.
3.3 When registering your account, you must provide your name, your invoice and delivery address, your phone number, and your email address, and choose a password (hereinafter “login data”).
3.4 You submit a binding offer for the conclusion of the contract relating to the account registration by submitting the completed registration form. You will be shown a summary of the data you have entered before the final submission of the registration form. You can correct errors by navigating back to the previous page in the browser and changing your entries.
3.5 After you have completed the registration procedure, we will send you a welcome email. Receipt of this email completes the account registration.
3.6 You guarantee that the information you have provided to us in the context of the registration is true and complete. If you provide incorrect or incomplete information, we are authorised to terminate and delete your account without observing a period of notice. You commit to communicating all future changes to the information provided in the context of your registration without prompting and without delay.
3.7 The account can be terminated in accordance with section 12. Your personal data will then be deleted immediately unless we are allowed to or required to continue to store them due to statutory provisions. More details can be found in our privacy policy.
3.8 Under no circumstances are you authorised to disclose your login data or, in particular, your login password to third parties. In the event that a third party nevertheless obtains access to your account or there are other indications of abuse of your account, you must inform us immediately and change your login data.
3.9 There is no entitlement to register or use the online shop. You are not authorised to register on https://autokrat.lt/ multiple times.
4. Concluding a purchase contract
4.1 Contracts for purchasing products are concluded as follows:
4.1.1 To commence the ordering process, you are required to first place the article you would like to purchase into the shopping basket by clicking the relevant button.
4.1.2 Before the order for the contents of the shopping basket is finally submitted, all the contents of the order are displayed once again. You can then change your order again. We save your orders after the contract is concluded, but it is no longer possible for you to access them. Please check your order carefully before clicking on the “Confirm order” button.
4.1.3 In the case of payment methods that are not associated with immediate payment on your part, you make a binding offer to conclude a purchase contract by clicking the “Confirm order” button in the shopping basket window screen. The placing of products in the online shop is not a binding offer to conclude a contract. We will confirm receipt of the order by email. The confirmation email does not yet mean that we have accepted your offer. The purchase contract is concluded only when the order is fully paid and shipment of the goods is confirmed.
4.1.4 In the case of payment methods that are associated with immediate payment on your part (such as PayPal, sofortueberweisung.de, etc.), the placing of the products on https://autokrat.lt constitutes an offer by us. You can accept this offer to conclude a purchase contract by clicking the “Confirm order” button in the shopping basket screen.
4.2 You can print out your order data immediately after you submit your order. If you wish to inspect the documents concerning your order again, please contact us by email. We will be happy to send you a copy of this data.
4.3 Orders can be changed before they leave our warehouse or before they are handed over to a freight forwarder, i.e. before we issue a shipment number and confirm shipment of the goods by email. This does not affect your statutory guarantee rights or your cancellation rights.
4.4 We also reserve the right to cancel the contract if the goods are not available from a reliable, carefully-selected supplier for reasons for which we are not culpably responsible (reservation of self-delivery). In such cases, we will undertake to inform you immediately that the goods are not available and reimburse any payment made.
5. Core parts
5.1 Core parts are goods on which a deposit (core charge – PFAND) has been imposed in the ordering information, e.g. alternators, which you are required to pay additionally when purchasing.
5.2 Examples of core parts are:
- servo pumps
- steering gearboxes
- starters
- alternators
- brake callipers
- drive shafts
- fuel injectors
- high-pressure pumps
- batteries
6. Shipping and delivery
6.1. Shipping to the Lithuania:
The cost of delivery for orders weighing up to 30 kg in standard postal box (8x18x61cm) packaging is € 8.49 like minimum and for standard postal box (36x43x61cm) packaging is € 11.49 like maximum. We will calculate separately for delivery to another country or delivery of special types of parcels – oversized cargo, main parts, and tires. We will add shipping costs to the order price for your confirmation and payment.
Shipping to other countries:
The shipping costs for delivery to other countries listed below are valid regardless of the order value and must be paid accordingly.
Cost example: € 50,49 postal box with the sum of the two longest sides 3 m and weighing 31,5 kg for Germany.
We ship from locations within the European Union.
Bulky item surcharge:
The following spare parts are considered bulky items:
batteries, catalytic converters, manifolds, silencers, racing exhaust silencers, thresholds, wings, fuel tanks, spoilers, side panels, trailer couplings (hitches), front cowlings, engine covers, bonnets, engine compartment insulation, and bumpers.
The bulky item surcharge applies per item.
Note: Shipment of bulky goods to countries not indicated in this list is not possible.
We can ship large items to other countries. Such as:
Austria, Belgium, Bulgaria, the Czech Republic, Denmark, Estonia, Finland, France, Greece, the Netherlands, Hungary, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
Delivery of bulky goods to the United Kingdom is not possible!
All prices indicated are subject to VAT at the current rate of 21%.
Delivery times:
In stock
The item is available. Items with this availability status are sent within 1-4 working days after the receipt of payment for aftermarket car parts and 3-14 working days after the receipt of payment for OEM car parts.
Currently not in stock
This item cannot be ordered. It is no longer available or has been discontinued. You can order a similar item from a different manufacturer.
The delivery time depends on the availability of the product. Please check the availability status of the product you are interested in.
7. Transfer of transport risk – the following applies to business customers:
The risk of accidental destruction and deterioration of goods during delivery transfers to you as soon as the goods have been handed over to the person responsible for transporting them or when the goods have left our warehouses for shipping purposes. The earliest occurring event is the deciding event.
8. Accepting the goods/transport damage
8.1 We use parcel services to ship your order, among other methods. Should a consignment of goods you receive be damaged, please proceed as follows: If possible, complain about the damaged goods to the parcel service employee directly and document the degree and extent of the damage. This will neither restrict nor affect your guarantee rights.
8.2 You can also refuse to accept damaged goods. If the goods delivered are damaged, please contact us by telephone, email, or personally at the aforementioned addresses. You will thus help us to enforce our claims against the parcel service and improve our service to you at the same time.
9. Prices and payment methods
9.1 We offer you various methods for paying for the goods purchased. You can find the specific payment methods on the relevant product page.
9.2 All prices in our online shop are given in EUR and include the statutory value-added tax (VAT). All our prices are ex-warehouse and include packaging but exclude all shipping costs.
9.3 The price of the goods is valid at the moment the order is placed and is shown in the order confirmation that you receive by email after you place the order. If items are saved in the shopping basket, their total price is updated to the latest daily price during the ordering process.
9.4 For purchase contracts between you and us, the total payable price – including shipping costs – is due immediately. You agree to receive the invoice solely in electronic form.
Credit card:
After you have chosen a credit card as the payment method, please click on “confirm order”. After this you will be redirected to a secure page where you can select your credit card type. Finally, you have to enter the correct card information and confirm the payment. Your card will be charged once payment for your order has been completed.
PayPal:
After you place the order, you will be redirected to the PayPal sign-in page. Please sign in and make the payment. To pay by means of PayPal, you need to have a PayPal account. There are no additional charges in connection with this.
9.6 Please note that in the interests of secure payment, the necessary identity documents, information on your account/credit card, and a comparison of the delivery address may be requested. This is done solely for your security. The data are sent via a secure connection and are not passed to third parties. In such cases, the processing time of an order may take longer. If the information requested is not provided, the order will be cancelled, and the costs for the order will be reimbursed in the same currency you selected when placing the order. In such a case, the goods will not be shipped, and the offer made by you will be deemed to have been declined.
10. Arrears/right of retention
10.1 If you are in arrears with a payment, we reserve the right to invoice you for any necessary charges for any reminders we need to send unless you can prove to us that we have not incurred any costs for the reminders whatsoever or that these costs are considerably lower than the reminder costs we have claimed. Each reminder costs € 1. You will incur no costs for the first reminder.
10.2 In cases where consumers are in arrears, we will also be entitled to claim interest of five (5) percentage points – and for business customers nine (9) percentage points – over the applicable base interest rate.
10.3 Claiming further damages due to arrears will not be ruled out by claiming reminder fees and/or interest receivable.
10.4 You may offset claims pending against us or assert right of retention only if your counterclaim is undisputed, if a legally recognised title exists, or if the counterclaim is in a synallagmatic relationship to the claim in question.
11. Retention of title
11.1 To secure our purchase price claims against you, we retain title to all goods delivered to you until the purchase price has been paid in full.
11.2 You are obliged to treat the goods subject to retention of title with care.
11.3 Before the secured claims are paid in full, the goods subject to retention of title may be neither pledged to third parties nor assigned for purposes of security. You are required to inform us in writing immediately if and when third parties gain access to goods belonging to us.
11.4 If you are a business customer, the following will also apply to you:
11.4.1 We retain title to all delivered goods until full payment of all our current and future claims arising from the purchase contract and ongoing business relationships with you has been made (“secured claims”).
11.4.2 If the realisable value of our securities exceeds the secured claims by more than 10%, we will be obliged to release the securities at your request. The choice of securities to be released will be made by us.
11.4.3 Any processing or alteration you carry out on the goods supplied is always on our behalf. If the goods supplied are processed with other items not belonging to us, we will acquire joint ownership of the new item to the value of the goods delivered (final invoice amount including VAT.) as a percentage of the value of the processed items at the time of processing. The new item that comes into being as a result of processing will also be subject to the same conditions as for goods supplied under reservation.
11.4.4 If the goods supplied are inseparably mixed with other items not belonging to us, we will acquire ownership of the new item to the value of the goods supplied (final invoice amount including VAT) as a percentage of the value of the other mixed items at the time of mixing. If mixing is carried out in such a way that your item is to be regarded as the main item, it is deemed to have been agreed that you will transfer proportional ownership to us. You will store the resulting sole or joint property on our behalf.
12. Term, blocking, and termination of the account
12.1 The contract for account registration is concluded for an indefinite period.
12.2 You may terminate the contract for account registration at any time without notice.
12.3 We may duly terminate the contract for account registration with two weeks’ notice.
12.4 The right to terminate the account with good reason remains unaffected. In particular, we may terminate the contract for account registration without notice if:
- you provide incorrect or incomplete details at registration
- you repeatedly breach other contractual obligations and continue to breach them despite being called upon by us to refrain from doing so;
12.5 If we have terminated the contract, you will not be entitled to create a new account again, including under another name or designation.
12.6 All notice of termination must be given in writing. Terminations by email are considered to be given in writing.
13. Warranties
13.1 Unless otherwise stipulated below, your rights in cases of material defects and defects of title are covered by the provisions of the law.
13.2 Warranty rights for new items expire for consumers within two years. In the case of used items, they will expire within one year following the transfer of risk.
13.3 If a warranty claim is submitted, you will be entitled to choose to assert your right to have the defect remedied or to have defect-free goods delivered (subsequent performance). If the manner of subsequent performance selected incurs disproportionately high costs, the claim will be restricted to the remaining type of subsequent performance. We will inform you of this as appropriate.
13.4 If you claim installation and/or dismantling costs concerning the replacement at a garage of a new part supplied by us as a result of liability for material defects, we would ask you to submit the original invoices, receipts etc., as the garage services will be reimbursed by us if the warranty claim is accepted. Please make sure that the invoice only shows work that is directly connected with remedying the defect (i.e. no external services on the invoice). Furthermore, the cost of labour should show a breakdown of the number of hours worked.
13.5 In the case of business customers, liability for defects for used items is ruled out. This will not apply to gross negligence or intent. For new items, warranty rights will expire within a year following transfer of risk.
13.6 Purely for clarity, we wish to point out that the following circumstances do not justify or constitute material defects if they are the cause of the defect:
- natural wear and tear;
- improper use;
- inadequate or incorrect care of the goods;
- unsuitable or improper use;
- incorrect installation, in particular if the part ordered is clearly not the right one;
- failure to observe instructions for use;
- incorrect treatment/handling.
14. Checking the accuracy of fit
We wish to point out that, despite all due care, incorrect deliveries may occur in individual cases. Before installing a part you have bought, you are therefore obliged to check it visually by comparing it with the original part being replaced as to whether the part ordered is suitable for your car, for example, whether drill-holes and connections match. If the part you have bought differs in dimensions, shape, or material/s from the original part being replaced, please contact us for further clarification before the part you have bought is installed, adapted, or modified, e.g., painted. Your warranty rights will not be affected by this provision.
15. Manufacturer’s guarantee
If there is a separate manufacturer’s guarantee to which you may have recourse, along with the warranty, this will be shown in each product description. This guarantee applies only to the specific product, and your claims will be based on the guarantee conditions of the manufacturer and addressed to this manufacturer only.
16. Final provisions
16.1 The agreement is governed by the laws of Lithuania to the exclusion of the provisions of the UN Convention on the International Sale of Goods. This does not apply to consumers with regard to those provisions compulsorily applicable in law which would be applicable without this clause, i.e. usually of the country in which consumers have their principal residence, and from which no deviations may be made by agreement.
16.2 The sole place of jurisdiction for all disputes arising from or associated with this agreement is Vilnius, provided the parties to this agreement are merchants or have no general place of jurisdiction in Lithuania or another EU member state, or have transferred their residence abroad after these terms of use came into force or whose residence or habitual abode is unknown when legal action is brought.
16.3 We are entitled to amend or adapt these conditions during the term of this contract with effect for the future if this becomes necessary for a compulsory reason, such as court decisions or legislative amendments. We will send you the amended terms and conditions in writing before the planned date of their entry into force and will, in particular, point out the new provisions and the date they enter into force. At the same time, we will grant you an appropriate period of at least four (4) weeks to declare whether you accept the amended terms of use for your continued use of our services. If no declaration is made within this period, which will commence with your receipt of the message in writing, the amended terms and conditions will be deemed to have been agreed. We will inform you separately of this legal consequence when the period begins, i.e. of the right to object, the period for objection, and the significance of your silence. This amendment mechanism does not apply to amendments to the parties’ main contractual service obligations.
16.4 The legal invalidity of individual provisions does not affect the binding nature of the remaining clauses.
16.5 The language of this contract is English.
Vilnius, 2025-07-21
